Logical Levels

Robert Dilts’ Logical Levels Model (also called Neurological Levels), is a framework to analyze and understand human experiences, behaviours, and change. It provides a structured way of examining different levels of human experience and helps individuals identify and work with those levels to create effective change. It’s based on earlier work from anthropologist Gregory Bateson.

Motivation & Self-Determination Theory

We tend to over-simplify motivation into just two buckets: intrinsic and extrinsic. According to Self-Determination Theory (SDT)1, there are in fact six kinds of motivation2 and it’s worth considering the full range.

  1. Self-Determination Theory: Basic Psychological Needs in Motivation, Development, and Wellness by Ryan & Deci, 2018 

  2. SDT is a much larger model that encompasses more than just motivation. This chart is one part of the Organismic Integration Theory, that is is turn just one of six mini-theories contained within SDT. 

Five chemicals (neurotransmitters) that drive behaviour

While science has identified hundreds of different neurotransmitters in our brains, there are five that are most commonly identified with behaviour. Each of these are part of our survival mechanism and will encourage or discourage specific behaviours with the goal of keeping us safe.

Pre-requisites for Continuous Improvement

Continuous improvement is a process of constantly seeking out ways to improve and optimize performance, processes, and overall organizational success. An agile environment hinges on this notion of continuous improvement. We don’t expect to be perfect today but we do expect to be improving over time.

Power of words

The words we use are far more important than most people realize. They have the ability to make deep changes in unconscious behaviour in ourselves and the people around us.

Neuroscience of psychological safety

I find that many of the conversations we have about psychological safety tend to devolve into platitudes: “It’s good and we should have more of it” or “managers should create safer spaces”. This doesn’t give anyone any context into why it’s actually important or how we can go about improving it.

Book recommendations for Agile Coaches

I talk a lot about neuroscience, psychology, hypnosis, body language, and other topics as they relate to Agile methods and I’m frequently asked: “What books do you recommend as an introduction?” There is no single best book to start with so I’m giving you a bunch of categories to pick from.

The millennial whoop and our brain as a prediction engine

Our brains are highly advanced prediction engines1. They are constantly trying to predict what will happen next so that we can be prepared for what’s coming. When our brain makes a successful prediction then we get rewarded with a tiny shot of dopamine that makes us feel good.

  1. Professor Lisa Feldman Barrett explains how our brains evolved as a prediction engine in her excellent book Seven and a Half Lessons About the Brain