There's a lot here and if you're not sure where to start, here are some popular starting points. From these, you'll find crosslinks to even more topics. Enjoy! For other kinds of content, see my other blogs at Improving Flow and Agile Technical Excellence.

Clean Language

Our brains process an incredible amount of information through the use of metaphor (comparing one thing against another). When you listen carefully to the words we use, you will begin to notice how often metaphor is used in conversation.